MD-100-101 - Microsoft 365 Certified - Modern Desktop Associate

Microsoft cours officiels

Ces cours sont dispensés en français sur la base d'une documentation pédagogique en anglais.
These 2 courses composed of modules are designed for IT Professionals who will learn how to support the installation tasks associated with Windows 10.
These courses help prepare for the exams « MD-100: Windows 10 » and « MD-101: Managing Modern Desktop » to obtain the title « Microsoft 365 Certified: Modern Desktop Administrator Associate ».

Modules, dates, inscription

The Microsoft Official Curriculum courses (MOC) can be paid with the vouchers offered by Microsoft.
These 2 courses of each 5 days are given twice a semester, 1 to 2 days a week, from 9:00 am to 12:00 pm and from 1:30 pm to 5:00 pm.
1. Windows 10 (MD-100)
Cycle 1 en journée
Durée
5
Prix
3’750.-
Prix/J
750.–
7, 8, 15, 16, 22 sep 2020
2. Managing Modern Desktop (MD-101)
Cycle 1
Durée
5
Prix
3’750.-
Prix/J
750.–
12, 13, 19, 20, 26 oct 2020
1. Windows 10 (MD-100)
Cycle 2
Durée
5
Prix
3’750.-
Prix/J
750.–
23, 24, 30 nov, 1, 7 déc 2020
2. Managing Modern Desktop (MD-101)
Cycle 2
Durée
5
Prix
3’750.-
Prix/J
750.–
8, 14, 15, 21, 22 déc 2020
Courses are given in French on the basis of documentation in French if available (Fra) or in English (Eng). If it is available in both languages, the French version is distributed unless specifically requested by the interested party. The price of the course includes all the pedagogical documentation distributed.

1. Windows 10 (MD-100)

Overview :

This course 5-days course is designed for individuals working in an IT Support role. The students will learn :
how to support the installation tasks associated with Windows 10
how to install and customize Windows 10 operating systems
the new Windows servicing model and methods for keeping Windows up to date
the common post-installation tasks
how to support the configuration tasks associated with Windows 10
how to manage storage, files, drivers, and printers as well as how to configure network connectivity for Windows 10
how to manage and deploy applications
how to secure the Windows 10 OS and protect the data on the device
the common methods used for authentication and access control
how to configure file and folder permissions and creating security policies
the different types of external threats and how to leverage features like encryption and firewalls, as well as tools like Windows Defender
how to manage and troubleshoot Windows 10
the architecture and tools used for managing, monitoring, and troubleshooting the OS, Apps, and hardware
the troubleshooting methodology, and how to identify and mitigate common issues.
This course help learners prepare for the Windows 10 exam (MD-100).

Target Audience :

IT professional, familiar with enterprise scenarios and cloud-integrated services, who perform installation, configuration, general local management and maintenance of Windows 10 core services.

Objectives :

After completing this course, students will be able to:
Prepare to install Windows 10
Install Windows 10
Configure Updates for Windows
Perform post-installation configuration tasks
Configure devices and drivers for Windows
Configure storage for Windows
Configure network settings in Windows
Configure remote management of Windows
Configure and manage applications in Windows
Configure Internet Explorer
Describe the methods for securing Windows 10
Configure account access and authentication
Configure file and folder permissions
Create security policies
Describe common threats and methods for mitigating against them
Use Windows troubleshooting and monitoring tools
Troubleshoot Windows installations
Troubleshoot application installation issues
Troubleshoot web browser settings
Troubleshoot Windows authentication
Troubleshoot hardware issues related to Windows machines

Prerequisites :

Before attending this course, students must have:
Basic understanding of computer networks and hardware concepts.
Basic understanding of OS and Application concepts.
Experience with using the Windows OS.

Program :

This Module covers installing the Windows 10 OS. Students will learn the different editions of Windows 10, requirements, and new features introduced. This Module covers how to install the OS, as well as methods for migrations and upgrading. Students will also learn about common tools used in the deployment proces

Lessons
  • Introducing Windows 10
  • Installation Options
  • Requirements for Windows Features
  • Installation Process and Media
  • Upgrading to Windows 10
Lab : Installing Windows 10
  • Upgrading Windows 7 to Windows 10
  • Migrating User Settings
After completing this Module, students will be able to:
  • Understanding the different editions and features of Windows 10.
  • Understand the Windows 10 client installation options.
  • Practice installing Windows 10 using an online virtual machine.


Module 2: Updating Windows

In this Module , Students will learn about keeping Windows 10 up-to-date. Students will be introduced to the new Windows servicing model and how it applies to various scenarios. Students will learn the various different methods for updating Windows and applications, as well as managing updates using tools like group policy and Windows Update for Business.

Lessons
  • Windows Servicing Model
  • Updating Windows
  • Applying Applications and Windows Updates
Lab : Updating Windows 10
  • Configuring Updates for a Single Device
  • Configuring Updates with GPOs
After completing this Module, students will be able to:
  • Describe the Windows servicing model.
  • Configure Windows update settings.
  • Describe updating Windows using WSUS.
  • Describe updating Windows using Windows Update for Business.
  • Configure Windows update using group policy.


Module 3: Post-installation Configuration and Personalization

This Module covers common post-installation tasks in Windows 10. Students will learn how to customize the user interface, as well as using the control panel and settings app to configure common OS settings. This course will also introduce students to Windows PowerShell.

Lessons
  • Customize the Windows 10 UI.
  • Configure device specific settings such as power plans and mobile device options.
  • Use the Windows control panel and setting app to configure settings.
  • Describe using Windows PowerShell.
Lab : Configuring Windows 10
  • Using the Settings App
  • Using Control Panel Using Control Panel
  • Using Windows PowerShell
After completing this Module, students will be able to:
  • Customize the Windows 10 UI
  • Configure device specific settings such as power plans and mobile device options.
  • Use the Windows control panel and setting app to configure settings.
  • Describe using Windows PowerShell.


Module 4: Course Conclusion

Lessons
  • Final Exam
Lab : Graded Lab

Module 5: Configuring Peripherals and Drivers

This Module will cover device configuration. Students will learn how device drivers work and how to install them. Students will also be introduced to managing and configuring hardware peripherals such as printers.

Lessons
  • Managing Devices and Drivers
  • Managing Printers
After completing this Module, students will be able to:
  • Describe concepts related to drivers.
  • Install a device driver.
  • Describe printer management concepts.
  • Configure client-side printing and managing print server properties.


Module 6: Configuring Networking

In this Module , Students will learn about networking concepts. This Module will introduce to IPv4 and IPv6, and concepts like DNS. Students will learn how to configure network settings in Windows, as well as learn about wireless network technologies. The Module will conclude with methods of managing Windows remotely.

Lessons
  • Configure IP Network Connectivity
  • Implement Name Resolution
  • Implement Wireless Network Connectivity
  • Remote Access Overview
  • Remote Management
After completing this Module , students will be able to:
  • Describe the different types of applications.
  • Install applications manually and using automated methods.
  • Manage application deployment using the Windows Store.
  • Learn about web browser features in Windows 10.


Module 7: Configuring Storage

This Module covers storage configuration and management in Windows 10. Students will be introduced to local, cloud and virtual storage options. This course will also cover configuring storage on client devices and introduce storage spaces.

Lessons
  • Overview of storage options
  • Using OneDrive
  • Managing Disks, Partitions, and Volumes
  • Maintaining Disks and Volumes
  • Managing Storage Spaces
Lab : Practice Lab: Managing Storage
  • Adding a Disk
  • Creating a Simple Volume
  • Compressing a Folder
  • Enabling Disk Quotas
  • Creating a Storage Space
After completing this Module, students will be able to:
  • Describe the options and benefits of local, cloud, and virtual storage.
  • Configure OneDrive.
  • Configure local disk partitions and volumes.
  • Describe the capabilities and benefits of Storage spaces.


Module 8: Managing Apps in Windows 10

In this Module , Students will be introduced to App management in Windows 10. This Module will cover the different types of apps and supported installation methods. Students will learn how to install apps using manual and automated methods, as well as manage app delivery using the Windows Store. Finally, this Module will cover the differences between Internet Explorer and Microsoft Edge.

Lessons
  • Providing Apps to Users
  • Managing Universal Windows Apps
  • The Windows Store
  • Web browsers in Windows 10
After completing this Module , students will be able to:
  • Describe the different types of applications.
  • Install applications manually and using automated methods.
  • Manage application deployment using the Windows Store.
  • Learn about web browser features in Windows 10.


Module 5: Course Conclusion

Lessons
  • Final Exam
Lab : Graded Lab

Module 9: Configuring Authorization & Authentication

This Module introduces the tools and features of Windows 10 for authorizing access to Windows 10 clients. Students will learn about methods for how users sign-in to Windows 10. This Module also covers restricting what users can or cannot do on a device through methods like UAC and account types.

Lessons
  • Using Security Settings to Mitigate Threats
  • Configuring User Account Control
  • Implementing Device Registration
  • Authentication
After completing this Module, students will be able to:
  • Describe the different methods for securing data and the Windows 10 OS.
  • Describe the different types of user and service accounts.
  • Configure Windows Hello.
  • Configure user account control.


Module 10: Configuring Data Access and Usage

In this Module , Students will learn about permissions. This Module will cover considerations for different files systems. Students will learn how to configure file and folder permissions as well as shared folders. The Module will conclude with configuring settings through methods such as local and group policy.

Lessons
  • Overview of File Systems
  • Configuring and Managing File Access
  • Configuring and Managing Shared Folders
  • Managing Security with Policies
Lab : Configuring and Managing Permissions and Shares
  • Creating, Managing, and Sharing a Folder
  • Using Conditions to Control Access and Effective Permissions
After completing this Module, students will be able to:
  • Describe the differences and benefits of supported file systems.
  • Configure file and folder permissions.
  • Configure shared folders.
  • Secure Windows through local policy settings.


Module 11: Configuring Threat Protection

This Module introduces students to protecting devices from external threats. Students will learn about the different types of common threats. This Module will teach students about using encryption, firewalls, and IPSec to help protect against threats. The Module will conclude with how to configure and use Windows Defender and AppLocker.

Lessons
  • Malware and Threat Protection
  • Windows Defender
  • Connection Security Rules
  • Advanced Protection Methods
Lab : Practice Lab: Managing Network Security
  • Creating and Testing Inbound Rules
  • Creating and Testing Outbound Rules
  • Creating and Testing Connection Security Rules
  • Configuring Windows Defender
After completing this Module , students will be able to:
  • Identify common security threats
  • Describe the methods by which you can mitigate these common security threats.
  • Describe the different methods of encryption.
  • Describe how Windows firewall can secure the device.
  • Describe the benefits of using IPSec.
  • Describe the different features of Windows Defender.
  • Describe the benefits of using AppLocker.
Module 4: Course Conclusion Lessons
  • Final Exam
Lab : Graded Lab

Module 12: Supporting the Windows 10 Environment

This Module will cover the Windows 10 architecture and common environments. Students will be introduced to the various tools used in maintaining Windows. This Module will also discuss methodologies for effectively troubleshooting issues and how to proactively manage and optimize Windows 10.

Lessons
  • Troubleshooting Windows
  • Troubleshooting Tools
Lab : Practice Lab: Monitoring Windows 10
  • Monitoring Events
  • Monitoring Reliability and Performance
After completing this Module, students will be able to:
  • Describe the Windows architecture.
  • Describe key stages in troubleshooting.
  • Describe the purpose and benefits of the various tools in Windows.
  • Use monitoring tools to establish a performance baseline.
  • Optimize performance on Windows 10 clients.


Module 13: Troubleshooting the Windows OS

In this Module , Students will learn how to troubleshoot startup and service issues related to the operating system. This Module will teach the different startup and recovery options, and how to troubleshoot different Windows services.

Lessons
  • Troubleshooting Windows Startup
  • Troubleshooting Operating System Service Issues
  • Troubleshooting Sign-In Issues
After completing this Module, students will be able to:
  • Describe the various methods identifying and recovering from startup issues.
  • Describe when to use the various advanced startup options.
  • Identify and disable a failed service
  • Identify and mitigate common locked account scenarios.


Module 14: Troubleshooting Files & Applications

This Module helps students plan for file backup and recovery. Students will learn how to plan and configure data protection strategies and how to perform various file and system recovery methods. This Module also includes common methods for troubleshooting application installation issues, compatibility issues, and resolving browser issues.

Lessons
  • File Recovery in Windows 10
  • Application Troubleshooting
Lab : Troubleshooting Desktop Apps
  • Troubleshooting AppLocker Policy Applications
  • Troubleshooting Application Compatibility Issues
  • Troubleshooting Microsoft Internet Explorer Issues
  • Troubleshooting Microsoft Edge Issues
After completing this Module, students will be able to:
  • Describe the different methods of file recovery
  • Configure Windows 10 to support individual file and system recovery.
  • Recover a device using the Reset This PC function.
  • Solve application compatibility issues with the Application Compatibility Toolkit.
  • Troubleshoot common browser issues.


Module 15: Troubleshooting Hardware and Drivers

This Module introduces hardware troubleshooting. Students will learn about driver management and how to troubleshoot devices. Students will also learn steps for troubleshooting system hardware and external peripherals such as USB drives and printers, including diagnostic methods and remediation.

Lessons
  • Troubleshooting Device Driver Failures
  • Overview of Hardware Troubleshooting
  • Troubleshooting Physical Failures
Lab : Troubleshooting Device Driver Issues
  • Troubleshooting a Missing Device Driver
  • Resolving Hardware Problems
  • Resolving device driver problem
  • Configuring Group Policy Settings to Control Device Installation
After completing this Module, students will be able to:
  • Troubleshoot and remediate driver issues.
  • Troubleshoot Peripherals
  • Diagnose and replace hardware.


Module 16: Course Conclusion Lessons
  • Final Exam
Lab : Graded Lab

2. Managing Modern Desktop (MD-101)

Overview :

As desktops has evolved, so have methods for deploying and updating them. As demand for organizations to enable workforces to be more mobile, a desktop administrator’s role is really is no longer about just “desktop” management. With BYOD becoming commonplace and the need for employees to access line of business apps on personal devices, the scope of desktop administration must include both desktop and mobile devices, regardless of ownership. In this course of 5-day, student will learn :
how to plan and implement an operating system deployment strategy
the various methods available, the scenarios they're suited for, as well as how to deploy Windows using modern methods
to plan and implement an update strategy for Windows
the key components of modern management and co-management strategies
how to incorporate Microsoft Intune into your organization and how to use it to manage modern desktops and devices
the methods for deployment and management of apps and browser-based applications
how to manage and support phones, tablets, and computers, whether it be owned by the organization or personally owned by the employee
how to protect the data that these devices access with the key concepts of security in modern management : authentication, identities, and access, as well as about how to protect these categories
the base of Azure Active Directory and how to use Microsoft Intune to protect devices and data with compliance policies
the key capabilities of Azure Information Protection and Windows Defender Advanced Threat Protection and how to implement these capabilities
These courses help learners prepare for the Windows 10 exam (MD-101).

Target Audience :

The Modern Desktop Administrator deploys, configures, secures, manages, and monitors devices and client applications in an enterprise environment. Responsibilities include managing identity, access, policies, updates, and apps. The MDA collaborates with the M365 Enterprise Administrator to design and implement a device strategy that meets the business needs of a modern organization
The Modern Desktop Administrator must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring, and maintaining Windows 10 and non-Windows devices. The MDA role focuses on cloud services rather than on-premises management technologies

Objectives :

After completing this course, students will be able to:
Develop an Operating System deployment and upgrade strategy
Understand the different methods of deployment
Understand which scenarios on-premise and cloud-based solutions can be used for
Deploy and migrate desktops to Windows 10
Plan and configure Windows Update policies
Understand the benefits and methods of co-management strategies
Configuring Intune
Enroll devices in Intune and configure device policies
Manage user profiles and folder redirection
Plan a mobile application management strategy
Manage and deploy apps, including Office 365 ProPlus and Internet Explorer settings
Describe the benefits and capabilities of Azure AD
Manage users using Azure AD with Active Directory DS
Implement Windows Hello for Business
Configure conditional access rules based on compliance policies
Describe the various tools used to secure devices and data
Implement Windows Defender Advanced Threat Protection

Prerequisites :

Before attending this course, students must have:
be familiar with M365 workloads and must have strong skills and experience of deploying, configuring, and maintaining Windows 10 and non-Windows devices
be focused on cloud services rather than on-premises management technologies
knowledge of written English, with course materials and the certification exam being in English
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